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Cancelled Orders

As TodayTix acts primarily as a concierge service for many Broadway productions, there are times when the box office unexpectedly sells out of tickets in a specific section and price point. In the rare event that this happens, we will do our best to fulfill your order in a similar price point and section. 

If we are unable to fulfill an order, we will contact you via text and email, and provide a full refund back to the original method of payment. If your order has been cancelled, we encourage you to check the TodayTix app or website for updated availability and to explore more of our exciting Cyber Week deals. 

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