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US - Cancelled Orders

As TodayTix acts primarily as a concierge service for many Broadway productions, there are times when the box office unexpectedly sells out of tickets in a specific section and price point. In the rare event that this happens, we will do our best to fulfill your order in a similar price point and section. 

If we are unable to fulfill an order, we will contact you via text and email, and provide a full refund back to the original method of payment. If your order has been cancelled, we encourage you to check the TodayTix app or website for updated availability.

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