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Best Price Guarantee

Purchase the lowest-priced ticket available on TodayTix for a specific show, date, and performance time


Find a lower-priced ticket for the same exact show, on the same date, at the same time, and at a directly comparable seat level* as your ticket(s), that is sold on Broadway.com, SeatGeek, Ticketmaster, or Telecharge within 24 hours of your purchase and up to 48 hours before your respective show’s start time, and you will be issued a TodayTix voucher for the difference in the price of the ticket(s).

*seat level comparability is determined at the sole discretion of TodayTix

The TodayTix Best Price Guarantee does not cover:

  • The online prices of retailers are not listed in the section above.    

  • Ticket Pricing is only available to select groups of customers including, but not limited to:

    • Membership Program members (paid or unpaid)

    • Loyalty programs members (paid or unpaid) 

    • Program members (paid or unpaid)

  • Government offers.

  • Ticket Pricing after the use of a coupon is applied.

  • Pricing that is offered as part of a lottery, rush program, or other similar promotion.

    • Promotions are determined at the sole discretion of TodayTix.

  • Any financing offers, bundle offers, items included in bundle offers, subscription services, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock, credit card offers, gift card offers, items included in gift card offers, discounts related to a membership program, and voice-only deals

  • Any tickets for sale during special TodayTix promotions or potential promotions, including but not limited to our promotion periods for:

    • Black Friday

    • Cyber Monday

    • Memorial Day Sale

    • No-Fee Promotions

  • Prices that require a login, credit card number, or code to view

  • Prices that are not bookable, such as some advertisements

  • Prices that are reflective of unauthorized reselling of a confirmed ticket reservation made in someone else’s name

TodayTix reserves the right to amend or cancel the Best Price Guarantee at any time.


If you find a lower-priced ticket from one of the listed sites above, please click "Submit a Request" at the top of this page and provide your TodayTix order number, the show name, performance date & time, and a picture of the lower ticket price. Our Customer Care team will get back to you via email.

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