Submit a Request
Welcome
Login

TodayTix Lottery

The TodayTix Lottery allows you to enter for a chance to win exclusive pricing (including some free tickets depending on your location) to select shows.

TABLE OF CONTENTS

Entering Lotteries

During the entry period, guests can submit their name and number of lottery tickets (usually a maximum of 2) they would like to purchase on the TodayTix app. For select shows, you can also enter on the TodayTix website. Chances of winning are not affected by the time of entry. Winners are selected randomly.

Entry Modification

You can change the name on your lottery entry prior to the drawing by navigating to the 'My Orders' section of your account, locating your lottery entry, and selecting the 'Options' menu. In order to protect the integrity of the Lottery, your entry name, email address, phone number, or number of tickets requested can not be modified once the drawing begins. If you entered the incorrect personal information on your entry, you’ll also be able to correct your name and email address at checkout if you are selected as a winner.

After purchase, if the production allows changes to your information, you can attempt to change them by logging into your TodayTix account and navigating to 'My Orders'. If the option is not available on your account, we are unable to alter this information. We apologize for any inconvenience.

If you input the incorrect contact information on your entry, you’ll be able to monitor your lottery status during the drawing on the “My Orders” section of your account.

Social Media Sharing

When you share your lottery entry on Twitter or Facebook, TodayTix will automatically double (for one share) or triple (for two shares) your chances of winning. You do not need to submit another entry, nor will you receive notification of your share, just complete the share(s) and your odds will be increased accordingly. 

Winner Selection

Selection is random. So that we can ensure that all lottery tickets are distributed, some users are waitlisted in case some of the winners do not claim their tickets, so you may not be notified right away whether you've won or lost. 

Lottery Status

  • Pending -- The lottery has not yet begun. Please check your Entry Confirmation email for the time frame when the lottery will be selecting winners.
  • Waiting -- The lottery is in the process of selecting winners, but your lottery status has not yet been determined. As soon as your status (Winner vs Non-Winner) is determined, you will receive an email.
  • Winner -- The automated lottery system has chosen you! You only have a limited time to purchase those seats in the TodayTix app/website. Having trouble claiming?
  • Better Luck Next Time -- You were not chosen as a winner for this lottery. This will not affect your chances for winning in the future.
  • Expired -- Your time to claim these tickets has expired. We are unable to reissue those tickets to you, as the system will automatically offer them to a guest with a Waiting status. This will not affect your future chances for winning, so keep entering!
  • Declined -- You have declined these tickets in the TodayTix app/website. We are unable to reissue these tickets to you, as the system will automatically offer them to a guest with a Waiting status. This will not affect your chances for winning in the future, so keep entering!
  • Purchased -- You have gone through the checkout process and purchased your lottery tickets. An email confirmation will arrive soon with all the necessary information. Please note: due to TodayTix and box office policies, Lottery tickets are an immediate and final sale.

Purchasing Lottery Tickets

You will need to log in to the TodayTix app or website (best to access on the same device and platform you entered), claim your tickets, and you will be presented with a check-out screen where you will enter your pick up and payment information.

Setting Alerts

You can be alerted when the lottery opens next. Just tap the "Alert Me" button and we'll send you a reminder the next time the lottery is open for entry. 

Learn more about the Alert Me function.

Having Trouble Claiming?

If you're having trouble claiming your tickets, please check out these troubleshooting tips.

Full Terms and Conditions for lottery tickets are available for each lottery on the in-app Lottery Entry page.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.