Changing Order Details

What order details can I change?

Some TodayTix shows offer the option to change the name and email on your order within your account.

How do I make changes to my orders details?

  1. Log in to your TodayTix account.
  2. Navigate to the "Upcoming Orders" section.
  3. Find the specific order for which you want to change the details.
  4. Click on the order to view its details.
  5. Look for the option to edit the ‘Name’ and ‘Email’.
  6. Make the necessary changes to the ‘Name’ and/or ‘Email’ fields.
  7. After updating the email, a confirmation email will be automatically sent to the new address.

Why don’t I have the option to change order details?

If you don't see the option to edit these details, it means the show unfortunately doesn't allow post-purchase amendments of customer details.

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