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Ticket Delivery

TodayTix delivery methods vary by show. We'll tell you on the individual show page, before purchase, which delivery method you can expect. Your confirmation email will include detailed information on how your tickets will be delivered.


Mobile tickets

Many shows offer electronic tickets. Shows requiring mobile tickets will be clearly notated on the show page. You'll receive an email confirmation directly after purchase and we'll email the tickets closer to showtime. Once delivered, you can view your tickets via email or in the My Orders section of your TodayTix account. 

Box Office & Will Call pick up

For some shows, you will pick up your tickets from the box office. Box offices may require that you present your photo ID matching your pickup name to collect your tickets.

Concierge delivery

For select shows in New York, a uniformed TodayTix agent will meet you outside the theater beginning 30 minutes before showtime. Just tell the agent your first and last name, confirm how many tickets you ordered, and enjoy the show!

Please refer to your email confirmation for specifics, such as a detailed description of where to find the agent before showtime. Learn more about our concierge service.

Name on your ticket

The name on your tickets corresponds to the TodayTix agent that purchased them on your behalf. Rest assured, these are your tickets!

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