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Email Confirmation

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An email confirmation is sent immediately to the address you provided on the checkout page for your order's pickup information. If you don't see it in your Inbox, please be sure to check any Spam, Trash, Promotional, or Social folders associated with your email address. 

Please note: .edu email addresses will often be filtered directly to a Trash or Spam folder due to your school's filtering system.

Resending Your Confirmation Email

You can also access your full order confirmation and resend your confirmation email within the "My Orders" section of your TodayTix account. Please ensure the email address you’ve assigned to your order is correct and accessible. You’ll also see the option to resend your confirmation email from this screen.

Barcode Confirmation Email

We're aware that we are currently experiencing some issues with e-tickets displaying in confirmation emails. Please rest assured that your order is confirmed and your information is with the respective Box Office. You can access your order details from the 'My Orders' section of your TodayTix Account, as well as the confirmation email.

Hotmail & Outlook Customers

There is a known issue for customers with hotmail & outlook email addresses not receiving confirmation emails. 

Check out this page for more details on how to troubleshoot.

Changing an Email Address

Check out this page with information on updating your order confirmation email address.

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