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Ticket Delivery

How will my tickets be delivered?

TodayTix delivery methods vary by show and location. We'll tell you on the individual show page, before purchase, which delivery method you can expect. Your confirmation email will include information on how your tickets will be delivered.


Mobile & Electronic tickets

In the US, you'll receive an email confirmation directly after purchase and we'll send the tickets via email closer to showtime. Once delivered, you can view your tickets via email or in the My Orders section of your TodayTix account. 


For most shows in the UK and Australia, your tickets will be included in the confirmation email delivered immediately after purchase. 


Box Office & Will Call pick up

For some shows, you will pick up your tickets from the theatre's box office. Box offices may require that you present your photo ID matching your pickup name to collect your tickets.


Venue supplied tickets

A handful of venues deliver tickets via email closer to the performance date. You can find the details of this ticket delivery in the Order Instructions of your email confirmation.

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